10 of 15 people found this review helpful
Overwhelmed by choices for a river cruise we decided to work with a travel agent for our river cruise in Europe. Within a day, Maureen found exactly what we were looking for that fit our schedule and budget. She was prompt with replies to our questions and when our outbound flight was canceled due to weather, she spent hours trying to rebook our flights. Due to the disruption in our plans, she also took care of the changes on our arrival at the destination. She was calm, reassuring, and helpful at every step of the way.
By
Bonnie
from
Lakeville, MN
Traveled to
Europe
I would recommend this agent to my family and friends
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7 of 14 people found this review helpful
She thought of everything.
I have already recommended her to several friends. We have never used a travel agent before this trip. I was completely overwhelmed with the options for a river cruise in Europe. Within a day, after just 3 questions, she picked out the perfect cruise for us. Her follow up and advice along the way was so helpful.
By
Bonnie&Greg
from
Lakeville, MN
Traveled to
Europe
I would recommend this agent to my family and friends
Maureen Janke responded:
Thank you. River cruising is such an amazing experience and I'm glad the trip exceeded your expectations.
Recommending me to others is the highest compliment you could provide. It was truly a pleasure helping you with your trip. Maureen
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0 of 1 people found this review helpful
She is the best--always willing to help and quickly answer any concerns.
By
none
from
Eagan
Traveled to
Europe
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful
I will ALWAYS use a travel agent now
Maureen provided an excellent service, and her help proved invaluable. I told her what I wanted and what I wanted to spend- a girls weekend at an adults only all exclusive in Mexico with great spa services. She suggested a resort I had never heard of, and would have NEVER considered because it’s well out of my price range according to the online sites. And the resort was AMAZING! Airfare and transportation were taken care of by Maureen. The trip would have been more expensive if I booked it on my own, and I didn’t have the headache. Thank you!
By
Girls Weekend!
from
Apple Valley, MN
Traveled to
Riviera Maya ~ Quintana Roo ~ Mexico
I would recommend this agent to my family and friends
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1 of 3 people found this review helpful
Maureen was helpful, responsive and always willing to make things work the way we needed them to. We took our family of 5 to Las Vegas, Bryce Canyon, Antelope Canyon, the Grand Canyon and Phoenix AZ. Great vacation, accommodating hotels at a reasonable price.
By
Trey
from
Farmington, MN
Traveled to
Grand Canyon ~ Arizona ~ USA
I would recommend this agent to my family and friends
Maureen Janke responded:
Thank you for your feedback - it was fun researching the areas you wanted to travel to and putting this family vacation together for you.
Maureen
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